Please read these booking conditions carefully as they form the basis on which bookings are accepted by Park Trek. The contract will be governed by and subject to these booking conditions, and to general information contained in Park Trek brochures, trip letters and the website.
Booking Procedures, Deposits and Final Payments
When you have chosen your itinerary please contact Park Trek to book. Reservations are subject to availability at the time of booking.
Park Trek requires a non-refundable holding deposit of AUD$250 per person to accompany the booking form.
If you choose to pay the deposit via credit card there is a 2% surcharge transaction fee. This is a charge we pass on from our transaction supplier.
If a booking is made within 60 days of the trips departure, full payment is required at the time of booking. If, for any reason, your final payment fails to reach Park Trek by the due date, Park Trek reserves the right to treat the booking as being cancelled and thus applying the relevant cancellation fees shown below.
The participant agrees to indemnify Park Trek, and its servant and agents, in relation to any liability, loss and damage which Park Trek, or its servants and/or agents may incur as a result of the participants, negligence or misconduct during the tour.
Smoking is not permitted on the bus, or in tents or in other accommodation being used by Park Trek at the time that a trip is being conducted.
Cancellation Fees and Refunds
In the event that you cancel your booking, the following charges apply.
Notice of cancellation must be in writing, with an email as an acceptable form of communication, directly to Park Trek, with the following conditions:
- 60 days plus prior to trip departure – loss of deposit
- 59 – 30 days prior to trip departure – 50% of the full price of the tour
- 29 – 15 days prior to trip departure – 75% of full price of tour
- Within 14 days of the trip departure – 100% of the full price of the total price for the trip.
No refund is available after departure of a tour has commenced.
All prices are GST inclusive.
Changes to Itineraries
Local conditions may necessitate changes to sightseeing, walking and driving routes, camping and accommodation locations. While every effort will be made to provide the services and experiences as offered in our brochure, on our website, and in our trip letters, we reserve the right to vary your itinerary.
In the event that we are forced to change your arrangements, substitute arrangements of a similar standard will be provided. Park Trek will not be liable where interruptions to itineraries are caused by weather conditions, technical problems to transport used by Park Trek, industrial action, political or civil commotion or other circumstances beyond our control. We refer you to the conditions regarding travel insurance.
Changes in Prices
While Park Trek will do its utmost to honour its pricing unforeseen circumstances may mean that prices may be subject to change without notice.
In view of the heavy cancellation penalties applied to cancelled reservations in certain circumstances, Park Trek strongly recommends suitable travel insurance be purchased at the time the holding deposit is paid. We recommend insurance cover that covers any loss which may be suffered due to cancellation. We also strongly recommend comprehensive travel insurance against loss of baggage and medical expenses.