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Victorian Alps Highlights Walk - 4 Days

Immerse yourself in the stunning beauty of Victoria’s Alpine region – 4-days, guided walk

Past customers & private groups can save up to 10% – details here!

Embark on our Vic Alps Highlights Walk, a 4-day guided walk designed to embrace the health and wellbeing benefits of alpine walking. Spanning approximately 44km, this fully guided tour navigates the vast Victorian Alps, featuring some of the state’s best walking trails. Traverse grassy snow plains, climb rocky summits, and absorb breathtaking alpine vistas and dramatic river valleys with the simplicity of a day pack.

Our experienced and accredited guides lead you to the heart of this beautiful alpine area, ensuring a relaxed and rewarding journey. Explore historic high-country huts, tread the Australian Alps Walking Trail, and delve into the captivating scenery of Mt Buffalo National Park – Victoria’s oldest, celebrated for its striking alpine landscapes and abundant wildlife.

Indulge in nutritious, homestyle meals, enjoy unique accommodations contributing to the local community, and let us handle all transport throughout the tour. All while enjoying being immersed in nature and the camaraderie of fellow walkers. We look forward to walking with you.

2495
4 Days
44.5km
10
Melbourne
Melbourne
Grade 2 – 3
Contact us for more information.

**Confirmed departure dates allow you to book worry free. If you have any issues booking any departure date, please email us at info@parktrek.com.au  or call us on 03 9997 0500.

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  • Small group (10 or less), day-pack only walking tour with magnificent walks and sightseeing.
  • Daily guided walks curated to immerse you in the region’s unique landscape, history, flora and fauna, highlights including Mt Buffalo National Park!
  • Two Park Trek guides who are experienced, accredited and safety gear equipped. Our guides play a versatile role ensuring a seamless and enriching tour experience, they are our story tellers, our chefs, and our legends in the field!
  • Return transport ex-Melbourne, and all tour transfers in our comfortable 12-seater mini-coach with luggage trailer.
  • 3 nights comfortable twin-share accommodation (limited single supplements at additional cost), with ensuites if available and sustainably provided.
  • 3 breakfasts, 4 lunches and 3 two-course dinners, plus trail mix, nibbles, fresh fruit, snacks, tea and coffee, biscuits / cake and non-alcoholic drinks throughout.
  • We also include dinner out at a Local Brewery where you can sample some of the areas finest
  • All National Park entry fees.
  • Carbon offset program per our sustainability principles.

This itinerary is under construction and will become an exciting intermediate walk showcasing the Mt Buffalo National Park – if you are interested in a harder walk summitting some of Victorias tallest peaks, please check out our Three Peaks Vic Alps 4 day tour!

DAY 1 – 3.5 km, 2hrs approx. easy grade

It is a four and a half hour drive to Mount Buffalo National Park where we begin our first hike so we’ll break up the
journey by stopping in one of the smaller towns along the way where you will have the option to purchase yourself a coffee.
As we arrive into Mount Buffalo National Park we’ll enjoy our lunch at Lake Catani camping & visitors area before heading out to explore The Chalwell Galleries. The galleries are a jumble of large granite rocks forming impressive passages. Some sections are tight to squeeze
through, and do expect some rock scrambling through the granite outcrop. Enjoy magnificent views over the Buckland Valley and outwards towards Mt Bogong.
By early evening we settle into our accommodation with time to relax and unwind before heading out to dinner in the township of Bright.

Meals – Lunch and dinner.

DAY 2 – 12-15km, 6hrs approx. moderate grade

Today we head out to explore a new area of Mount Buffalo National Park. Based on the weather conditions your guides will use their local knowledge to select from our range of options to provide you with the ideal walk
for the day to showcase the best that Mount Buffalo National Park has to offer.

The day could see you scrambling through the granite boulders to soak in amazing views across the Buffalo plateau or following the trails taken by the Aboriginal people of the region through tall forests and granite slopes where they seek to find the Bogong moths.

In the late afternoon we will head back to our accommodation
for a hearty and delicious two-course meal prepared by your guides.

Meals – Breakfast, lunch and dinner.

DAY 3 – 22 km, 9hrs approx. hard grade

Today is an early morning start with breakfast and preparing lunch to enjoy on the trail. Today we will be aiming to reach the summit of Mt Feathertop, the second highest mountain in Victoria and one of the most picturesque peaks in the state.

Our trailhead is at the south end of the breathtaking Razorback, a ridgeline connecting two of Victoria’s highest peaks – Mt Feathertop and Mt Hotham. It is a rocky and very exposed trail in parts and caution is required, particularly in windy conditions. The climb to the summit of Mt Feathertop (1922m) shows off incredible views.

As we descend down the mountain into Harrietville you’ll pass through camping areas dispersed amongst the snowgums and into the forest, before finishing the trail with a huge sense of achievement.

Head back to your accommodation to freshen up, before enjoying a meal out in the local town to celebrate.

Meals – Breakfast, lunch, dinner (at guest own expense).

Day 4 – 7km, 3hrs approx. easy grade

We depart our accommodation in the morning, ready for our final day of tour. Today we will be taking on the Mt Dunn summit.

Today we will be exploring the sub alpine plains and tall Alpine Ash Forest. As we reach the summit, enjoy spectacular views of the Mt Buffalo Plateau.

This afternoon, with smiles on our faces and many stories to share, we’ll head back to Melbourne. We will arrive back in Melbourne to the National Gallery of Victora around 5:30pm.

Meals: Breakfast, lunch

We spend three nights staying in the heart of the Vic Alps high country at the foothills of Alpine National Park, in Bright. Our accommodation is cabin style with shared bathroom facilities, a living and kitchenette in each cabin. We offer modern, self-contained two- and three-bedroom cabins.

Please chat to our friendly team about single supplement availability.

We return to our drop off location in Melbourne outside the National Gallery of Victoria between 4.30 and 5pm. If you are flying out after the tour, please do not book flights any earlier than 7pm.

Single Supplement: We have limited availability for Single Supplement on this tour. Please enquire about availability and additional cost for SS with our reservations team at time of booking. Please note; by booking a SS you will have your own room in our accommodation house with an ensuite and shared living areas.

If you’re interested in trekking the Victorian Alps and looking for an alternative, Park Trek also have the Victorian Alps Three Peaks Challenge Hiking Tour where you’ll take in vistas across Mt Dunn, Mt Feathertop, Mt Bogong.

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If you have any questions on this tour, get in touch here and we’ll come back to you shortly!

Victorian Alps Highlights Hiking Tour - 4 Days

Victorian Alps Highlights - Victoria - 4 day guided walking tour

From $2195

A fully guided, day-pack only, 4 day walking tour – 44.5 kms walking (approx.)

The Victorian Alps is a vast and beautiful alpine area featuring the state’s highest peaks. On this tour, we’ll walk across grassy snow plains, climb rocky summits and take in spectacular alpine vistas and dramatic river valleys. This tour will take you to the heart of this beautiful area.
We’ll visit historic high country huts, walk on sections of the Australian Alps Walking Trail and explore Mt Buffalo National Park, Victoria’s oldest, and renowned for its striking alpine scenery and abundant wildlife.

Itinerary
Track Grading

No bush walking experience required. Flat even surface with no steps or steep sections. Suitable for wheelchair users who have someone to assist them. Walks no greater than 5km.

No bush walking experience required. The track is a hardened or compacted surface and may have a gentle hill section or sections and occasional steps. Walks no greater than 10km.

Suitable for most ages and fitness levels. Some bush walking experience recommended. Tracks may have short steep hill sections a rough surface and many steps. Walks up to 20km.

Bush walking experience recommended. Tracks may be long, rough and very steep. Directional signage may be limited.

Very experienced bush walkers with specialised skills, including navigation and emergency first aid. Tracks are likely to be very rough, very steep and unmarked. Walks may be more than 20km.

DAY 1 – 3.5 km, 2hrs approx. easy grade

It is a four and a half hour drive to Mount Buffalo National Park where we begin our first hike so we’ll break up the
journey by stopping in one of the smaller towns along the way where you will have the option to purchase yourself a coffee.
As we arrive into Mount Buffalo National Park we’ll enjoy our lunch at Lake Catani camping & visitors area before heading out to explore The Chalwell Galleries. The galleries are a jumble of large granite rocks forming impressive passages. Some sections are tight to squeeze
through, and do expect some rock scrambling through the granite outcrop. Enjoy magnificent views over the Buckland Valley and outwards towards Mt Bogong.
By early evening we settle into our accommodation with time to relax and unwind before heading out to dinner in the township of Bright.


Meals – lunch and dinner

DAY 2 – 12-15km, 6hrs approx. moderate grade

Today we head out to explore a new area of Mount Buffalo National Park. Based on the weather conditions your guides will use their local knowledge to select from our range of options to provide you with the ideal walk
for the day to showcase the best that Mount Buffalo National Park has to offer.


The day could see you scrambling through the granite boulders to soak in amazing views across the Buffalo plateau or following the trails taken by the Aboriginal people of the region through tall forests and granite slopes where they seek to find the Bogong moths.


In the late afternoon we will head back to our accommodation
for a hearty and delicious two-course meal prepared by your guides.


Meals – breakfast, lunch and dinner

 

DAY 3 – 22 km, 9hrs approx. hard grade

Today is an early morning start with breakfast and preparing lunch to enjoy on the trail. Today we will be aiming to reach the summit of Mt Feathertop, the second highest mountain in Victoria and one of the most picturesque peaks in the state.


Our trailhead is at the south end of the breathtaking Razorback, a ridgeline connecting two of Victoria’s highest peaks – Mt Feathertop and Mt Hotham. It is a rocky and very exposed trail in parts and caution is required, particularly in windy conditions. The climb to the summit of Mt Feathertop (1922m) shows off incredible views.


As we descend down the mountain into Harrietville you’ll pass through camping areas dispersed amongst the snowgums and into the forest, before finishing the trail with a huge sense of achievement.


Head back to your accommodation to freshen up, before enjoying a meal out in the local town to celebrate.


Meals—Breakfast, lunch, dinner (at guest own expense)

 

Day 4 – 7km, 3hrs approx. easy grade

We depart our accommodation in the morning, ready for our final day of tour. Today we will be taking on the Mt Dunn summit.


Today we will be exploring the sub alpine plains and tall Alpine Ash Forest. As we reach the summit, enjoy spectacular views of the Mt Buffalo Plateau.


This afternoon, with smiles on our faces and many stories to share, we’ll head back to Melbourne. We will arrive back in Melbourne to the National Gallery of Victora around 5:30pm.


Meals: breakfast, lunch

Accommodation

The accommodation for the trip is in the beautiful Falls Creek. There are no daily housekeeping services during our stay. The Lodge has an excellent lounge area where you’ll enjoy breakfast and dinner. You’ll make your lunches here as well. 

The views in the evening as the sun sets on Mount Bogong and Spion Kopje can be utterly stunning.

All rooms have ensuites and there is a separate room if you want to sneak off and catch up with what is happening elsewhere.

Inclusions

Tour inclusions

  • Small group of 10 or less
  • Guided walks each day with experienced guides
  • 3 nights lodge style accommodation in Falls Creek Village (single supplement available)
  • Return group transfer departing and returning to Melbourne
  • Magnificent walking and sightseeing
  • Two-course dinners, lunches, continental breakfasts, fresh fruit, trail mix, tea/coffee and other non alcoholic beverages ( note: lunch and afternoon tea on the last day of the tour at guests’ own expense)
  • Meals include 3 breakfasts, 3 lunches and 3 dinners
  • All national park entry fees
Guest Notes

For those flying out of Melbourne please book flights from 7pm. Unfortunately we do not drop off at Melbourne airport on our return. We drop off at the central pick up location outside the National Gallery of Victoria on St Kilda Road. You can then either catch a cab or sky bus to the airport from Southern Cross Station.

 

Preparation

Prepare for your walk

If you are joining a Park Trek tour there are a few things to note.

  • Most healthy adult can participate in a Park Trek walking holiday. If you can walk upwards of 15 kilometres or more in a day, carrying a lightweight day pack, you will find our tours totally achievable.
  • While we typically walk on well forged walking tracks, the quality and degree of difficulty can vary greatly. You may find some tracks rocky and lumpy underfoot, soft and sandy, or muddy and slippery.
  • Sometimes there is the need to negotiate obstacles such as fallen trees, sections of scree or steep steps.
  • Ensure you come along with, not only the right footwear, rain gear and clothing, but also the right frame of mind!

What you need to bring

  • Clothing for the duration of the trip
  • A comfortable pair of walking shoes (runners or flat-soled shoes will not suffice except as something you can wear after a day’s activity)
  • Toiletries and any personal medication.
  • Walking poles with a telescopic arm (if you are comfortable with using these).
  • Other items relevant to specific trips will be detailed in trip notes sent to you prior to travel.

Note: Full details of what to bring can be found in the downloadable trip notes.

Why book with us?
Our principles
  • We’ve been trusted for almost 25 years, and we commit to always improving our all-inclusive tours.
  • Our purpose is to provide memorable small-group experiences that seamlessly combine nature, landscape and wellness.
  • We advocate the health and wellness benefits of walking in nature. It is great for the body, mind and soul.
  • We are proud to be licensed and trusted by governmental bodies to undertake tours in sensitive locations.
  • We’ve been Advanced Eco-Certified by Ecotourism Australia for over 15 years and commit to “leave no trace principles”.
  • We are committed to reconciliation with First Nation’s peoples, our RAP was endorsed by Reconciliation Australia in 2023.
  • We build responsible local partnerships. We don’t own lodges, preferring to work with and contribute to local communities.
  • We seek to employ local guides and experts, to secure local knowledge and culture, and contribute to local communities.
  • Our guides craft our customer’s experiences and are paid and treated with the respect they deserve. We are proud of them. 
  • We thank our customers for their loyalty, and we will do everything in our power to earn and retain your trust.
Walking for wellness
  • We subscribe to the benefits of time in nature and the Five ways to wellbeing. They are:
    1. Connect with nature & others.
    2. Be active & healthy.
    3. Be mindful & in the moment.
    4. Keep learning.
    5. Be a good person.
  • Our small tours are designed so you can focus on nature, with only a light daypack, knowing our guides take care of the rest.
All-inclusive experiences
  • Our experiences are relaxed and friendly, accommodating like-minded guests with a passion for time in nature.
  • Our guests include single travellers, couples, families, friends and groups. We also do corporate and charity groups.
  • Best of all, with Park Trek, we take care of everything so you can relax and immerse in nature. Our tours include:
  1. All transport from pick-up to final day return.
  2. Experienced guides throughout your tour.
  3. Fully guided walking tours and interpretation.
  4. Unique, comfortable and clean accommodation.
  5. Thoughtfully planned itineraries.
  6. Excellent meals and snacks.
  7. A warm, friendly and social atmosphere.
Respecting our guides
  • Our guides are the in-field legends creating the wonderful experiences our customers enjoy. They are accredited and experienced, and they provide so much more.
  • We seek to employ local guides and experts to secure local knowledge and culture, contribute to local communities and reduce travel emissions.
  • All our guides are paid properly and treated with the respect they deserve. We take pride in their provision of a safe, social and healthy nature-based activity. 
Sustainable touring
  • Advanced Eco-Certified for over 15 years, Park Trek is committed to sustainable travel. This means:
    1. Minimising environmental impact.
    2. Helping others learn about environment.
    3. Achieving best practice and using resources wisely.
    4. Conserving our environment.
    5. Helping local communities.
  • We also recently partnered with GreenFleet Australia to offset our tour vehicle emissions.
  • We also subscribe to ‘Leave no trace principles’ in all that we do. These principles are:
    1. Plan and prepare – Communicate with park managers to be well informed and prepared.
    2. Travel on durable surfaces – We stay on tracks, boardwalks and hard surfaces to avoid damage.
    3. Pack in-pack out (dispose waste properly) – We don’t leave anything out there on the trail.
    4. Leave it as you find – We do not interfere with flora, fauna, natural objects or cultural artifacts.
    5. Minimise activity impact (or fires) – We limit or split up group to minimize our impact.
    6. Respect wildlife – We do not interfere with animals, and we respect their space.
    7. Be considerate – We respect our First Nations peoples, hosts, land managers and local.
Reconciliation commitment
  • Park Trek acknowledges the Traditional Owners of Country and recognises their continuing connection to land, water, skies and culture. We pay our respects to their Elders past, present and emerging. We support the Uluru Statement from the Heart, and through our endorsed Reconciliation Action Plan (RAP) we are committed to reconciliation.
Supporting communities
  • The places we walk are often remote or rural. As visitors we rely on locals for accommodation, information and services.
  • To support local economies, we prefer local providers e.g.:
    • Accommodation – We favour locally owned accommodation, aligned with our values.
    • Eat & shop local – Most tours have at least one night out, and our guests often pick up locally made goods.
    • Local & indigenous guides – Many tours use local guides and knowledge e.g. bush tucker, culture, flora, fauna.
Homestyle, nutritious food
  • Like our experiences generally, the food we serve is homestyle, nutritious and healthy. We seek to support local producers and reduce food miles. While our guides may not be Michelin hatted, they take pride in preparing delicious, nutritious and plentiful meals to be enjoyed as a group dining experience.
  • Breakfast – Typically a continental spread of cereals, stewed fruit, yoghurt, toast and spreads. Coffee and tea are always available.
  • Snacks & nibbles – Guests prepare their own trail mix each morning from a self-serve trail mix selection. There will also be fresh fruit for the trail, and biscuits or fruit cake for tea breaks.

    Morning tea

  • Lunch – Can vary from day to day, and typically includes meat, salad, bread and wraps, albeit some days might include something different like roast chicken or a quiche.
  • Pre-dinner antipasto – Provided each evening, typically a selection of tasty antipasto delights, dips, cheese and crackers.
  • Dinner – A casual two-course meal generally prepared by your guides. Menus change with the seasons, and typically include a classic roast, hearty pasta, or sustainable fish or chicken. Dessert might include items like baked apples, pears in red wine or seasonal fruit.

    Dinner photo

  • Dietary requirements – We can cater for most dietary needs if advised before tour to enable preparation.
  • Alcohol – We are not licensed so we do not provide alcohol. However, guests may bring preferred drinks with them, or we can facilitate the purchase of local products on tour. If bringing bottled alcohol, please ensure it is well packed in your main bag to avoid breakages.
How to book with us
Bookings & payments

1 – BOOKING TERMS AND CONDITIONS

Please read these booking terms and conditions carefully as they form part of an agreement between Park Trek Outdoor Experiences Pty Ltd (ABN 96 654 445 815) (“Park Trek”, “Park Trek Walking Holidays”, “us” or the “Company”) and the guest(s) referred to in the booking form (“you” or “guest”).

2 – HOW TO BOOK

You may check availability through our website or by calling or emailing our reservations team to enquire about the specific trip you are interested in. We will respond and advise of availability, or you may book directly thorough our website. Reservations are subject to availability at the time of booking.

Once we have assured you of availability, we will require a $300 non-refundable deposit per person ($500 per person for our Kimberley, Bibbulmun or Northern Territory trips) to confirm the booking. You can do this via credit card, debit card or direct deposit. We also require you to complete a booking form and send it through either at the time of making the booking and paying your deposit, or soon after to ensure we have all details required of you including emergency contact details, medical and dietary requirements, etc.

By making a booking, you agree and accept our terms and conditions, including the terms and conditions set out in this document.  If you are booking on behalf of another person, we rely on your authority to act on behalf of any other guest(s) on the booking and that authority will bind all such guest(s) to these terms and conditions.

All guests travelling who are aged 18 or over must complete their own booking form.  For guests aged less than 18, the booking form must be completed by a parent or legal guardian.

You are always welcome to call us prior to your departure with any questions.

3 – PAYMENT TERMS

All pricing is in Australian dollars and inclusive of any applicable GST.

DEPOSIT: As above, bookings are not confirmed until your booking has been received and a deposit ($300 per person, or $500 per person for Kimberley, Bibbulmun or Northern Territory trips) has been paid at the time the tentative booking is made.

FINAL PAYMENT: The balance of the trip price is payable to the Company at least 60 days prior to departure. For reservations made 60 days or less from the departure date, full payment is due at the time of booking. If for any reason your final payment fails to reach Park Trek’s bank account or card/payments service provider by the due date, Park Trek reserves the right to treat the booking as cancelled and thus apply the relevant cancellation fee set out below.

Once you have paid the required deposit for your booking, any subsequent discounts or price reductions advertised by the Company or any third party will not be applied retrospectively.

Payment may be made by credit card, Australian debit card or via payments service providers authorised for use by Park Trek. We do not accept payment by any other method, including cheque or foreign debit cards.

Pricing (the “ins & outs”)

4 – PRICING (INCLUSIONS AND EXCLUSIONS)

Our trip prices are subject to variable and seasonal pricing, which is standard practice in the travel industry.  This means trip prices may vary at any time depending on demand, market conditions and availability. It is possible different guests on the same trip may have paid different prices. If you like the price you see, your best option is to book it at that time. If you cancel to take advantage of a cheaper price, full cancellation conditions and penalties apply (see clause 6 Cancellation by a Guest).

The most up to date trip pricing is available through our reservations team, and generally on our website, however it is subject to minimum numbers. Where minimum numbers are not met by the balance payment due date, a small group surcharge may be offered to ensure the trip’s operation (see clause 9 Minimum Numbers). The prices quoted cover (and only cover) the following:

  • pick up and return from the collection and return point designated by the Company;
  • transport to the start of the relevant trip experience, including, if applicable, any ferry transfers;
  • twin share accommodation during the trip;
  • food and non-alcoholic beverages on nights catered by our guides;
  • all national parks and reserves entry fees; and
  • qualified personnel for the duration of the trip.

Any other cost is to be borne by you. No price reduction is available for guests who either elect to bring their own food or drink or choose not to avail themselves of the food or drink provided.

Without limitation, the following items are excluded from the pricing:

  • travel insurance (which we recommend);
  • pre and post walk departure travel arrangements, including accommodation and transport to the collection point and from the return point designated by the Company; and
  • any expenses not defined as an inclusion in the pricing, including tips and gratuities, optional excursions and activities, personal clothing, medical expenses, items of a personal nature and emergency evacuations.

While Park Trek will endeavour to honour its pricing, sometimes increases are outside our control. Park Trek reserve the right to amend trip prices at any time. Amendments may be necessary for many reasons including, but not limited to, increases in Award wages or related wages on-costs, increases in the charges from ground operators, exchange rate fluctuations, increased fuel costs, increased airfares, other increased transportation charges, or the need to engage alternative air or ground operators. Any increase in trip prices must be paid prior to the departure date.

You may bring your own alcohol (within reason); however you are responsible for carrying and disposing of its contents (i.e. “Leave No Trace”).  Final approval for any alcohol brought with you will be at the absolute discretion of our guides on the day of departure.

Your guides have absolute authority concerning the consumption of alcohol (including BYO alcohol) by any guest and may prohibit continued consumption of alcohol if guest(s) appear (in the opinion of the guides) drunk or become violent, quarrelsome, disorderly or behave indecently. 

5 – SINGLE SUPPLEMENT

Our standard advertised prices are twin share and are based on two people sharing a room. Single rooms may be available upon payment of an additional single supplement fee. Solo guests are of course welcome on guided trips, and if you wish to share a room, we will try to find a roommate of the same gender. Allocations will be made in the order bookings are received. If there is no one for you to share with, or if you prefer a single room, you must pay the single supplement fee.

Cancellation fees & refunds

6 – CANCELLATION BY A GUEST

If you wish to cancel your booking, you must notify the Company in writing as soon as possible. The date of cancellation is the date the Company receives written notice of the cancellation. Once the Company receives your notice, cancellations and refunds will take effect subject to the following:

For independent guestsif the cancellation is made:

  • more than 60 days prior to the scheduled departure date – you will forfeit your deposit;
  • between 60 and 30 days prior to departure – you will forfeit your deposit and be charged 50% of the full trip cost with the balance refunded to you; or
  • within 30 days of departure, no refund is available.

For bookings via third parties (e.g. online or third party agents) – you should refer to your booking agent first to ensure you understand their cancellation policy.

Cancellation by the guest will also take effect if:

  • you fail to arrive at the pre-arranged meeting place at the time stipulated by the Company; or
  • the final balance of the trip booking is not received by the Company as required under clause 3 Payment Terms.

No refund is available once a trip has commenced and, for the avoidance of doubt, if you:

  • voluntarily leave your trip after it has commenced, including (without limitation) for reasons of bereavement, injury or illness; or
  • are directed by the Company to leave or not commence your trip in accordance with these booking terms and conditions.

Please also note that any refunds are processed once a month, around the middle of each calendar month.  Refunds are inclusive of GST but are exclusive of any card surcharge and payment processing fees paid by you where these fees are not reimbursed to the Company by the relevant card, payments service or other service provider.

The Company reserves the right to not provide a refund if you arrive on the day of departure for any trip with inappropriate footwear or attire and are unable to join the trip (please refer to clause 13 Footwear and Attire).

COVID-19 disruptions

The COVID-19 pandemic is a Force Majeure Event. If we must cancel a trip due to a Force Majeure Event, you can choose from the following options based on the payments you have already made:

  • If you have only made a deposit on your booking, you can choose to transfer your deposit to an alternative trip of your choosing, subject to availability. No cancellation fee or penalty will apply. You may be asked to pay a surcharge/price difference where applicable on the full cost of your trip where new pricing applies.
  • If you have paid in full, we will transfer you to a future trip within the same season, subject to availability at no cost. You may be asked to pay a surcharge/price difference where applicable on the full cost of your trip where new pricing applies.
  • Alternatively you can opt to hold your credit with Park Trek until you decide which itinerary you would like to select. You may be asked to pay a surcharge/price difference where applicable on the full cost of your trip where new season pricing applies.

If Park Trek is unable to run the trip due to COVID travel restrictions (i.e. domestic border closures or quarantine periods between states) or if guests can’t travel due to COVID travel restrictions, please refer to the above listed options. Guests can choose the option that best suits them.

Please note that the above COVID-19 impact booking conditions apply to Park Trek tours only, please consult your airline and other travel suppliers about their transfer fees and charges.

We do not refund for any travel restriction associated with COVID-19, and fear of travelling is not a valid COVID related issue, and our normal conditions apply. We may allow you to substitute your tour place with another guest arranged by you. For these and other reasons we strongly recommend that all guests obtain suitable travel insurance prior to their trip.

Itinerary & tour changes

7 – BOOKING AMENDMENT BY A GUEST

If you wish to change your booking, you must notify the Company in writing as soon as possible. Once the Company receives your notice, the change will take effect subject to the following:

  • one amendment within the same tour season can be made to your original booking (subject to availability), up to 60 days prior to the date of the original scheduled departure, at no cost;
  • if the date change is made within 60 and 30 days prior (no changes are available within 30 days) to the date of the original scheduled departure there is a charge of $250 per person;
  • any subsequent change up to 60 days prior to the date of the new departure will incur a non-refundable fee of $150 per person (or $200 for any further change); or
  • if the date change is to another trip or tour season an additional charge of $150 per person may apply and you may incur additional costs for any difference in pricing and be required to pay those additional costs on the date the change is affected.

We will do our best to change your booking to your preferred date, but it may not always be possible. 

We understand sometimes circumstances may prevent you from joining your trip. For this reason, we strongly recommend that all guests obtain suitable travel insurance prior to their trip.

8 – CANCELLATION BY THE COMPANY

Our business is subject to the forces of nature, and all the uncertainty and unpredictability associated with it. This is the very nature of outdoor adventure. Local conditions may necessitate changes to sightseeing, walking and driving routes, camping and accommodation locations. While every effort will be made to provide the service and experience offered in our brochure, website, or trip notes, we reserve the right to vary your itinerary. Under no circumstances will we knowingly put at risk the safety, health or wellbeing of our guests or guides.

If we must change arrangements, we will endeavour to provide substitute arrangements of a similar standard. However, Park Trek is not liable for any itinerary interruptions due to a Force Majeure Event.

In the case of a Force Majeure Event, we may need to cancel a trip on short notice.  In some cases, this can occur after the trip has commenced. Your understanding and flexibility in this regard will be appreciated.

If we need to cancel a trip for any reason before it has commenced, we will provide you with the following options:

  • transferring to a replacement trip that complements your existing travel arrangements (subject to availability) or a to later departure date convenient to both parties;
  • a credit for the full value of the cancelled trip price to be applied against a future booking that can be used within 24 months; or
  • a full refund of the trip price, other than in the case of a Force Majeure Event.

Where your trip is cancelled by the Company, we will not be liable for any costs associated with travel to and from the designated trip departure pick up point. 

For these and other reasons we strongly recommend that all guests obtain suitable travel insurance prior to their trip.

9 – MINIMUM NUMBERS

Guided group trips require minimum numbers to operate, and this varies from trip to trip. We may elect, at our discretion, to operate trips with small numbers. If numbers are particularly low, we may also elect to operate the trip with just one guide. We also reserve the right to nominate a small group surcharge where a trip has not reached minimum numbers or to cancel the trip. In the case of a trip cancellation owing to small numbers you will be given the option of:

  • transferring to a replacement trip that complements your existing travel arrangements (subject to availability) or a later date convenient to both parties;
  • a credit for the full value of the cancelled trip price to be applied with a 10% discount against a future booking departure that can be used within 24 months; or
  • a full refund of the trip price, other than in the case of a Force Majeure Event.

You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage or for any loss of time or inconvenience which may result from such cancellation including but not limited to visa, passport and vaccination charges, gear purchases or non-refundable flights and taxes.

Pre-trip responsibilities

10 – TRAVEL INSURANCE

Park Trek strongly recommends that guests take out suitable travel insurance before or at the time of making any deposit or other final payments. When selecting a travel insurance product, please ensure it covers against, at a minimum, any loss associated with personal accidents or injury, medical expenses, emergency repatriation and personal liability, cancellation for any reason including illness, bereavement, delayed flights, lost luggage and personal effects and events of Force Majeure.

11 – INDEMNITY AND WAIVER OF LIABLITY

All guests must sign and return an electronic or paper indemnity form prior to arrival or on the morning prior to departure of the trip.  This form indemnifies the Company, its officers, directors, employees, servants, agents or consultants or any of them from and against all costs, claims, actions, demands and liability whatsoever and howsoever arising from or in any way connected with the trip (including any transportation to or from the area in which the trip occurs) including such costs, claims, actions, demands or statutory duty or otherwise on the part of the Company, or any of its officers, directors, employees, servants, agents or consultants, and including any liability in respect of or related to your death, personal injury or loss of or damage to any property owned or possessed by you, but excluding any liability in respect of which the Motor Accidents Insurance Board (as applicable) is bound to indemnify the Company, its officers, directors, employees, servants, agents or consultants pursuant to the Motor Accidents (Liabilities and Compensation) Act 1973 of Tasmania (or any equivalent legislation applicable in any other state or territory). By signing the indemnity form, you will also give the Company various acknowledgements including confirmation that you have been informed of the most appropriate form of footwear for the trip you are undertaking, and that travel insurance has been recommended to you by Park Trek. Please note on some tours we engage third party providers to undertake certain activities, in which case those third-party providers may also require our guests to sign a further indemnity prior to undertaking the relevant activity.

12 – EVACUATIONS

In rare circumstances, due to injury or unforeseen illness, we may need to evacuate you from a remote part of the trip.  Where an evacuation is deemed necessary by the Company, the full cost of evacuation will be borne by the guest, including but not limited to helicopter costs, any associated staff wages and ground transportation costs. As Australian legislation may in some circumstances prohibit domestic travel insurance providing any financial reimbursement for ambulance or air ambulance services, we strongly recommend guests:

  • take out specific ambulance cover through their health insurance provider; and
  • take out travel insurance to cover (amongst other things) the costs associated with evacuation.

13 – FOOTWEAR AND ATTIRE

On all trips guests are required (at a minimum) to wear supportive walking shoes or hiking boots with firm treaded soles.  New boots should be worn in prior to the commencement of the trip.  Waterproof or water-resistant boots are recommended. It is otherwise your responsibility to bring suitable clothing for your trip and our suggested packing lists will help in this regard. These recommendations are made in the interests of your safety and giving you the best chance to have the most enjoyable experience possible. Arriving on the day of departure for any trip with inappropriate footwear or attire may result in forfeiting your trip without refund. If you are unsure whether your footwear and attire is suitable for your intended trip, please contact our reservations team for further advice.

14 – HEALTH AND FITNESS REQUIREMENTS

Your safety is our first priority. It is your responsibility to carefully read the Park Trek trip notes and supporting information on our website and ensure you have adequate fitness for the proposed trip. You must be fit enough to walk several days in a row, and several hours per day. The routes our walks take could include rough and uneven tracks, sand, wading through rivers or creeks. challenging ascents and descents, heavy rain, strong winds, and high or low temperatures. Some training and preparation work is generally required prior to departure. The more physically prepared you are the more you will enjoy your trip. We are of course happy to discuss your suitability for our trips over the phone.

15 – PRE-TRIP INFORMATION, MEDICAL FORMS AND DOCTORS’ CERTIFICATES

To ensure maximum safety, comfort and enjoyment on your trip, guests must return to the Park Trek reservations team not later than 30 days prior to your trip’s scheduled departure date all required guest details and information. Guests with a pre-existing medical condition, including allergies, are required to disclose it (and any relevant medical action plans e.g. for asthma, anaphylaxis, epilepsy or diabetes) on their booking form and may be required to supply a doctor’s certificate or complete a confidential medical questionnaire. If you have any doubts or concerns or are 69 years of age or older, we recommend that you consult your General Practitioner (GP) before your trip to obtain a medical certificate confirming that you are in good physical condition and that there are no known ailments or pre-existing medical conditions likely to prevent you from completing your trip. Collecting this information assists us to ensure an enjoyable and trouble-free trip for all parties. A failure to provide the required information may result in a non-refundable cancellation of your trip. The Company reserves the right in its absolute discretion to refuse a guest from participating in a trip on medical or fitness grounds, or to require a medical clearance form signed by a GP to allow a guest to participate in a trip.

16 – DIETARY REQUIREMENTS AND ALLERGIES

Dietary requirements stating whether it is a food allergy, or a lifestyle, ethical or similar choice, must be clearly noted for all guests on the booking form. All allergies (food and non-food) must be listed on the booking form, stating the severity or grade (where known) of the allergy and whether you carry any medication or devices (e.g. EpiPens) for the allergy.  You will be responsible for bringing sufficient medications and devices to treat your allergies if required. We will endeavour to cater to your needs and provide you with a good range of dietary options, but we do operate in remote locations which can be provisioned infrequently and can have limited options to meet specific dietary or allergy requirements. If your dietary requirements and allergies are not disclosed at least 30 days prior to the date of your departure we may be unable to cater to your needs.  Should you need to cancel your trip because you have not disclosed dietary requirements or allergies in a timely manner, standard cancellation fees will apply (refer to clause 6 Cancellation by a Guest).

17 – GUIDE AND GUEST RESPONSIBILITIES

All our trips are group trips and guests need to be conscious of how their actions may impact others. Our guides are experienced and mature people who take their responsibilities seriously. They are responsible for all aspects of the trip including group safety, enjoyment and satisfactory operation of the trip. They have authority to do whatever is necessary to achieve these objectives, including not allowing you to participate in specific walks or other activities for the overall safety and/or interests of the group. You agree to abide with the guides’ decisions and directions.

It is your responsibility to behave sensibly on the trip and to not take risks. You should stay on marked trails or roads and take particular care to ensure you only use mobiles, cameras and other items when it is safe to do so. You acknowledge that you have the appropriate skills necessary to follow directions and you are responsible for your own conduct during the trip and agree to indemnify Park Trek against any consequent liabilities you may incur.

No guest should present for a tour if they are unwell, or have symptoms that may impact their ability to complete the walk safely having regard to their own interests and those of fellow guests and guides.  

If upon pick up at our meeting location on day one you are displaying any symptoms of illness, our guides may make a determination as to whether you are fit and healthy, and appropriately equipped, to attend the tour.  

Guides may choose to evacuate a guest off the tour if they have concerns about health or the ability of that guest to complete the walk safely having regard to their own interests and those of fellow guests and guides.  

In the event of the need to evacuate a guest from a tour, our team will reasonably assist in organising this (after having regard among other things to the interests of fellow trekkers and guides), however you will be responsible for any additional costs associated with the evacuation.  

Park Trek continues to follow government recommendations relating to COVID-19. It is however the duty of travellers to check requirements that must be fulfilled pre-travel or transiting.

18 – ENVIRONMENTAL SUSTAINABILITY AND CULTURAL RESPECT

Park Trek takes seriously its responsibilities for the groups we guide and the environmental and cultural landscapes within which we operate.  We adhere to and implement minimal environmental impact approaches to every trip and ask for you to consider the cultural requests and values of certain areas. If you should experience Australian Indigenous art sites or cultural sites as part of your trip, we ask you to treat such sites with respect and to not reproduce or publish any media of these sites except with the express permission of the traditional owners themselves. You will generally be briefed about such responsibility’s pre-departure, however prior knowledge and awareness is helpful.

Exclusions & liability limits

19 – EXCLUSION OF LIABILITY

Guests acknowledge that walking, swimming and other activities in outdoor environments are potentially dangerous activities and guests are undertaking such activities at their own risk. Guests also acknowledge and agree that they undertake such activities, voluntarily and absolutely at their own risk and with a full appreciation of the nature and extent of all risks involved in those activities. Guests acknowledge that the Company is supplying them with recreational services (i.e. services that consist of participating in a sporting activity or a similar leisure time pursuit, or any other activity that involves a significant degree of physical exertion or physical risk and that is undertaken for the purposes of recreation, enjoyment or leisure) for the purposes of applicable laws.

Guests agree to the fullest extent permitted by law to waive all of their legal rights of action against and fully release the Company and its officers, directors, employees, servants, agents or consultants from all liability arising from or connected with their death or personal injury howsoever arising out of or in relation to the participation by them in a walk or other associated activity including without limitation, liability for a negligent or tortuous act or omission, breach of duty, breach of contract or breach of statutory duty on the part of the Company, its officers, directors, employees, servants,  agents or consultants.  This waiver binds all guests and their legal personal representatives.

20 – LIMITATION OF LIABILITY

The Company does not exclude or limit the application of any provision of any statute (including the Competition and Consumer Act 2010 (Cth)) where to do so would:

  • contravene that statute; or
  • cause any part of these booking terms and conditions to be void.

Except to the extent set out above in clause 19 Exclusion of Liability, and to the extent permitted by law, the Company excludes all:

  • statutory liability;
  • tortious liability (including negligence);
  • conditions and warranties implied by custom, the general law or statute; and
  • liability for all special, indirect, incidental, consequential or punitive damage and economic loss, loss of profits, loss of revenue, loss of bargain, loss of goodwill, loss of anticipated savings, or loss of use of products or equipment, arising out of or relating to these booking terms and conditions, the walk, or any failure to supply or delay in supplying the walk, whether or not the Company was aware or should have been aware of the possibility of such loss or damage.

The Company’s liability to guests for any breach of any express or implied provision of these booking terms and conditions is limited, at the Company’s option, to:

  • refunding the price of the goods or services in respect of which the breach occurred; or
  • providing, replacing or repairing those goods or providing those services again.

Guests agree to indemnify and hold harmless the Company and each of its officers, directors, employees, servants, agents or consultants against any losses, costs, claims, damages, expenses, liabilities, proceedings or demands which any of them may directly or indirectly incur or suffer as a consequence of any breach by them of their obligations under these booking terms and conditions.

Other matters

21 – ISSUES OR COMPLAINTS

We want to provide you with an enjoyable trip with us, however things may sometimes go wrong. We want any issues addressed as quickly as possible. If you have an issue during your trip, please advise your guide or the accommodation provider immediately. They will seek to resolve it so you can enjoy your trip. If the issue cannot be resolved, please contact the Park Trek office by phone or email.

22 – CONTACT WITH US

By ticking that you agree with the booking terms and conditions you have agreed to have contact from us. This is the most effective way for us to deliver what we do. We will send limited communications explaining what’s going on in regard to your trip and tour options generally. If you do not wish to have this contact, please let us know. Alternatively you will always have the option to unsubscribe later.

23 – JURISDICTION

This agreement and the rights and responsibilities of the parties will be construed and take effect in accordance with and be governed by the laws of Victoria.

24 – IMAGES

You consent to us using any images taken of you during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty free, worldwide, irrevocable licence to use such images for publicity and promotional purposes. If you do not consent to have images of you used in this manner you must notify us in writing to that effect.

25 – ACKNOWLEDGEMENT

By booking with Park Trek, guests acknowledge and agree Park Trek has relied on representations by you, including in respect of your circumstances, travel insurance availability, age and medical condition and that the representations you have made are true, correct and complete in every respect.

26 – SEVERABILITY

If any term or condition in these booking terms and conditions is unenforceable or void by operation of law or as being against public policy or for any other reason, such term or condition shall be deemed to be severed from our contract with you or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

27 – PRIVATE AND PERSONAL INFORMATION

Any personal information that we collect about you will be handled in accordance with our Privacy Policy and may be used for any purpose associated with the operation of a trip. In making a booking you consent to your information being passed on to the relevant persons such as our agents, service providers or other suppliers to enable us to operate the trip or, if permitted by any relevant Spam laws, to send you marketing material in relation to our events and special offers. 

28 – PROMOTIONAL TERMS

From time to time, we may run promotions and special offers (Promotions) subject to both these booking terms and conditions and any additional promotion-specific terms that are incorporated into these booking terms and conditions by reference. You should ensure that you read the specific terms and conditions that apply to each Promotion. We reserve the right to cancel or change any Promotion at any time in our discretion. By purchasing a trip on a promotional basis, you agree and accept the terms and conditions of that Promotion. If there are any inconsistencies between these booking terms and conditions and the Promotion’s terms and conditions, the Promotion’s terms and conditions apply to your booking. Please note videos and images on our website may vary from current tour itineraries.

29 – BOOKINGS THROUGH AGENTS AND/OR THIRD PARTIES

If you book through an agent or third party, you should speak with your relevant agent or third party to ensure you understand how (if at all) their booking terms and conditions differ from those set out here.

30 – DEFINITIONS

“Force Majeure Event” refers to an event(s) or circumstance(s) which includes, but is not limited to, acts of God, natural threats (such as bush fires, impassable snow and unsafe sea conditions), fire, earthquake, flood, windstorm or other extreme weather events, civil commotion, riot, blockade or embargo, breakdown, union dispute, epidemic, pandemic, lack or failure of courses of supply, passage of any law, order, regulation, ordinance, proclamation, demand, requisition or requirement or any other act of any government authority, outside of the reasonable control of either parties whether or not foreseeable, which renders performance practically impossible.

(These booking terms and conditions apply to all bookings made on or after Thursday 31 August 2023)

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